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Refund Request
Refund Request will be reviewed within 3 business days. Submitting a request does not guarantee a refund or store credit.
Refund & Store Credit Qualification Guidelines
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Proof of lost or stolen package
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The product was damaged during shipping, or the product is defective.
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Merchant shipped the wrong order.
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Refund Request on merchandise must be submitted within 48 hours of receiving the product or you will not be credited.
Additional Guidelines:
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Abusing the refund/store credit request form will result in the termination of your account and you will not be able to place an order moving forward.
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Store Credit will be credited with a virtual girt card or virtual promo code.
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Promo codes and store credit CANNOT be used at any public event or pop-up shop unless previously advertised or approved.
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Refunds will be refunded back to the original form of payment. (No exceptions)
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Please only submit one refund request per order
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Once you submit a refund request you will receive a response via email within 3 business days regarding the decision of your request.
Customer Service Hours
Mon - Fri
8:00 am – 5:00 pm
Saturday
9:00 am – 4:00 pm
​Sunday
CLOSED
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